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To restore your chat history from an old phone number: Change your old number to your new number. Learn how here. This will connect your WhatsApp account to the new number. On your old phone, create a new Google Account or iCloud backup.
To successfully restore your chats, you need to use the same phone number and Google Account or iCloud account you used to create the backup. We recommend performing a backup before uninstalling WhatsApp or moving to a new device. To learn how to restore your chats, read this article.
To keep your phone number when changing phones, download WhatsApp on your new phone to re-register your phone number. When you re-register on a new phone, you will be logged out on your old phone once re-registration is complete.
Tap the three dots next to WhatsApp backup > Turn off backup. Once Google Account backups are turned off, WhatsApp will instead search for database files to restore chats. Follow these steps to restore these files: Uninstall and reinstall WhatsApp. Tap Restore when prompted.
It's not possible to backup or restore your chat history on linked devices such as WhatsApp on Web, WhatsApp on Mac, or WhatsApp on Windows. To back up or restore your chats, you’ll need to use your phone.
Don't delete your old phone's data, reset your old phone, or uninstall WhatsApp on your old phone until you can confirm the data has successfully transferred to your new phone. In case your transfer fails, gets stuck, or you receive an error, your data will still be available on your old phone.
Install WhatsApp on your new phone. Register your new phone number. Restore your backup.
If your WhatsApp account was stolen, sign into WhatsApp with your phone number and re-register by entering the 6-digit code you receive via SMS or phonecall.
Changing your phone number in WhatsApp will: Transfer your account information, including your profile photo, name, about, individual chats, group chats, and settings from your old phone number to your new phone number.
If you're unable to install WhatsApp due to insufficient space on your device, try to clear Google Play Store's cache and data: Go to your device's Settings, then tap Apps > Google Play Store > Storage > Clear cache. Tap Clear data > Delete. Restart your device, then try installing WhatsApp again.