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Did you have a question on purchasing with points? Open the chat below, enter the brief detail to connect to a live agent.
Call us at 1-888-873-3829 or check out searspartsdirect.com. Do you need information about installation services? Call us at 1-800-497-4402. Do you need information about heating & cooling repair? Call us at 1-800-504-1897 or read about our services.
I was most successful with the chat bot online who connected me to a “real person“. I’m not actually sure if it was a real person, but I was able tovoice, my complaints and they said they would escalate the issue regarding the technician.
You can click here and fill out the form, so an agent can get in touch with you via email. Also, you can click on the "Get in touch" button to start a chat and get a live agent. If you'd like to contact someone via phone, you can give us a call at (888) 331-4569.
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For appliance or heating and cooling repair: Go to www.searshomeservices.com and select Schedule Now. Or call us at 1-800-665-2127 and one of our home advisors will assist you. Our agents are available Monday - Friday from 6:00 AM - 10:30 PM CST; and on Saturday and Sunday from 7:00 AM - 9:00 PM CST.
Top Sears Home Services Questions. Sears Home Services - What hours are your call center agents available? Sears Home Services - What number do I call if my appointment was missed? Sears Home Services - Whats the best way to get the soonest appointment”by calling, or scheduling online?
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Click on the Chat tab then fill out the name and phone number fields to chat with a Customer Service Agent. You can get help with ordering parts or you can check on existing parts orders using the Chat feature on Sears PartsDirect.
Skip to main content. My Orders. Sign-in Your Points