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The Amex Customer Service Hub is here to answer your FAQs. Our Help center covers a range of topics from Travel and Membership Rewards to Payments.
How do I contact American Express? As a Card Member, you can reach us anytime through your online account at americanexpress.com. Once you're logged in, look for the "Chat" icon in the bottom corner of the "Home" screen. You can also call us at the phone number on the back of your Card.
Connect With American Express Online Customer Service & Get Digital Customer Support Through the Mobile App, Facebook Messenger, Alexa, & Other Online Tools!
Once you see a charge on your card that you don’t recognize or see charges for services you believe are incorrect, you’ll want to contact American Express customer service immediately. Whether you have a personal, business, or corporate card, the best number to call is 800-528-4800.
Personal credit card users can access 24/7 support by calling 1-800-528-4800. You can also correspond online with American Express Customer Service representatives 24/7 by logging into your existing account dashboard or through your mobile app and clicking on the “Chat” icon in the bottom corner of your home screen.
If you wish to pay your American Express bill and need to contact the company, then call 1-800-472-9297 in the USA. To talk to a representative about applying for an American Express card in the USA call (800) 223-2670 (hours are 6 AM to 2 AM ET, 7 days a week)
American Express Customer Service is available for assistance with logging in, registration, User IDs and Password. Please call 1-800-AXP-1234, available 24 hours a day, 7 days a week.
To talk to American Express customer service, call 1-800-528-4800 and then say "representative" and enter your Social Security number. This process will get you in contact with a live American Express representative who should be able to answer your questions or direct you to the appropriate department.
You can reach the Amex Gold card customer service over the phone at (800) 528-4800. Alternatively, you can contact customer service either online or through the mobile app by using the “Chat” function. You can also send your inquiries by mail.
How to Contact American Express Credit Card Customer Service. By phone: Cardholders can call the number on the back of their cards or (800) 528-4800 to get help with their existing accounts. The line is open 24/7. If you'd like to inquire about a card or apply for one, simply call (888) 297-1244.