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Learn how to recognize legitimate AOL websites, requests, and communications to keep your account secure. Avoid scams and phishing attempts by checking the URL, sender, icons, and links of any AOL emails or notifications.
Learn why you may be asked to verify your account after entering the correct password for your AOL email. Find out the possible reasons and how to update your recovery options to access your account.
What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
A similar scam starts with a less dramatic scenario, perhaps, but with no less urgency. The senior receives a call that a familiar service is about to expire and payment is needed.
ID.me is a private company that allows people to prove their legal identity online for various purposes, such as accessing government services, healthcare, or discounts. It uses personal data, video selfies, and third-party verification products to authenticate users.
Email fraud (or email scam) is intentional deception for either personal gain or to damage another individual using email as the vehicle. Almost as soon as email became widely used, it began to be used as a means to de fraud people, just as telephony and paper mail were used by previous generations.
Learn how scammers claim to offer legitimate technical support and persuade victims to pay for fake services or software. Find out the origin, distribution, operation and responses to this type of scam.
AOL Official Mail is a feature that helps you identify legitimate AOL emails with a small icon and a banner. Learn how to distinguish between AOL Official Mail and phishing or scam emails that may look similar but lack these indicators.