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Need Help? Visit the Walmart.com Help Center to find answers to common questions, use our online chat and more. You may also contact our customer service team at 1-800-925-6278 (1-800-WALMART). For Sam's Club support, please visit the SamsClub.com Help Center.
Use this comments section to discuss problems you have had with WalMart, or how they have handled your complaints. Initial complaints should be directed to WalMart directly . You can find contact details for WalMart above.
Concerns or questions related to customer product orders, billing inquiries, change of address, account inquiries or other concerns are best addressed by contacting Walmart.com Customer Service at 1 855-315-2743.
The Walmart Global Ethics online complaint form allows customers to file customer service complaints. It also provides an outlet for customers, suppliers and students to file complaints about corruption, discrimination, harassment, conflicts of interest or situations impacting financial integrity.
Email, mail and calling via a toll-free phone number are ways in which customers can file complaints with Walmart. The company requires all complaints to be sent directly to corporate headquarters, as opposed to individual Walmart stores.
Walmart provides a variety of resources for you to raise a question or concern. All reports to Ethics & Compliance are treated as confidentially as possible, and if you choose, you may report your concern anonymously to the extent allowed by law.
Contact our Customer Service team to provide a comment or ask a question about your local store or our corporate headquarters.
Choose the store that your feedback is for. If you can't find the store, you can search for it by zip code, address, or contact Customer Care using the Chat with us button. Select Submit feedback to submit the form.
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Key Takeaways About Walmart Complaints. Here are the top tips to remember when lodging complaints against Walmart: Use official channels like ethics website, email, helplines for guaranteed action. Provide detailed info like order/store numbers, employee names, witnesses. Follow-up if the auto-response doesn’t resolve your grievance fully.