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With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app). Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a ...
Welcome to HP support community. Perform root level uninstallation to remove all the printer related software's. In Windows, search for and open Programs and Features. Select your HP printer. Select Uninstall. In Windows, search for and open Devices and Printers. In the Devices and Printers window look for your HP Printer.
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended". Note that this may not work for every printer. Example: "Scan to" Features. How to Enable Scan to Computer (New Scan User Interface) How to use "Scan to Computer" feature properly.
Installation. Download and Save the Full Feature Software installationpackage or the Easy Start Software. Open File Explorer. Navigate to the folder in which you saved the installation file (likely Downloads) Right-Click on the installation package and “ Run as Administrator ”.
1) Take out the cartridges. 2) Unplug the power cord from the printer & wall. 3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds. 4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.
Here is a scan of a blank sheet of paper: What I have done so far: 1) Cleaned all of the glass (flatbed, and both sides of the duplexer). 2) Run a print head clean. 3) Run a print head alignment. 4) Updated drivers and software of the computer and the printer. 5) Performed a factory reset of the scanning settings.
A place where you can find great tips and helpful solutions from other HP product users. Start a conversation. 2,675,086. Discussions. 5,031,515. Members. 147,613. Solutions. The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
While you respond to that, try these steps -. Download and install HP Print and Scan Doctor, it is a Windows tool to fix printer issues. If the issue still persists, try re-installing the printer driver -. 1. In the search box, type and open "Uninstall a Program". 2. Look for HP Printer software. 3.