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For more questions regarding travel Agents / Agencies, Group Reservations (sailing with 8 or more staterooms) Call: Mon-Thu 24 hours / Fri 12am-9pm / Sat 9am-6pm / Sun 9am-12am (EST) (Mon-Fri: 8:30AM-9:00PM / Sat & Sun: 9:00AM-7:00PM) Dec. 24th & Dec. 31st: 9:00-13:00. (Mon-Fri: 8:00AM-6:00PM / Sat: 9:00AM-5:00PM / Sun: 10:00AM-4:00PM)
Suite 2001, 20/F, Tower 1, The Gateway, Harbour City, Tsim Sha Tsui, Hong Kong
Customer Support. We do everything we can to extend our world-class Gold Anchor Service SM to you right here online. We'll answer all the most frequent cruising questions. We'll point you to a travel agent who can help with your cruise planning. We'll even help you find meanings for the sailing terms you see on our website.
Accessible Shore Excursions bring you closer to the culture and beauty of the ports we visit, no matter what your special needs. We’re pleased to provide comfortable, accessible transportation and knowledgeable, local independent experts to help you maximize your time onshore. * Tours involving flights, trains, special events, overnight stays ...
Loyalty Status Match FAQs. For Crown & Anchor Society and Captain’s Club: Enroll through the Royal Caribbean or Celebrity Cruises websites, or their respective apps. Guests who are currently only members of Venetian Society should call 1-888-978-4070 (North America) or call your local Silversea Office (charges may apply).
Fax: 204-478-1172. E-mail: info@scootaround.com. Special Needs at Sea. Phone: 800-513-4515. Local: 954-585-0575. Fax: 800-513-4516. E-mail: info@specialneedsgroup.com. You may bring and use wheelchairs, mobility scooters and other assistive devices onboard our ships. Due to safety reasons, Segways may not be used onboard.
As a Crown & Anchor Society member, your level in the program depends on the number of cruise vacations you have taken. To receive Cruise Points, please contact Crown & Anchor Society at (800) 526-9723. If you are outside the U.S. and Canada, call (5...
It is recommended that transfers are purchased two weeks prior to sailing. Please remember we require your flight information in order to promptly meet all guests. To purchase your Royal Caribbean Guest Transfer or for additional information consult your travel agent or our Reservations Department at 1-800-327-6700.
You can always count on us, even after your cruise is over. So whether you forgot an item onboard, want to check on the status of a purchase, or need a touch-up on a photo — we’re here for you. Look through our most frequently asked questions for helpful information. Easily access the forms you need to report a lost item or submit a claim ...
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