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Learn how to fix Outlook not receiving emails issue with troubleshooting steps and tips from Microsoft Community moderators. Check your add-ins, junk folder, sorting options, offline mode, blocked senders, rules, cache and profile settings.
Users report not receiving all emails on Outlook and ask for help. See possible causes and solutions, such as checking junk folder, filter settings, blocked senders, account configuration, and repairing Outlook.
My Outlook.com (hotmail) account stopped receiving emails this morning. It's not a filtering issue, since nothing has changed since last night. Suddenly, no emails are being delivered to my inbox or junk folder (or any other folder for that matter), but the emails that I send out are received by the intended recipient.
However, if emails are not appearing in the former version, it's possible that they were not synced properly. To ensure that you receive new emails, open the classic version of Outlook > Click on "File" in the top left corner > Click on "Account Settings" and then "Account Settings" again > Select your email account and click "Change."
There can be many reasons why you are not receiving emails. Here are some settings you can check. Check your spam folder for missing emails. Make sure your mailbox isn't full or close to its limit. You can manage your storage using the following link. Start by deleting emails with large attachments to free up more storage space.
1, If you are using the new Outlook app, first of all, we suggest you log in to the webmail (browser visit outlook.com) and check if there are emails you need in the webmail, the purpose of doing so is to check if the problem is caused by the Outlook app or the email account itself.
Users share their issues and solutions for not receiving emails in Outlook. Some possible causes include domain settings, server connection, profile setup, and junk filter.
A user reports a problem with Outlook and gets various suggestions from Microsoft agents and moderators. The problem may be related to internet connection, email account settings, antivirus software, or Outlook program issues.
A user reports a problem with not receiving all emails when switching to the new outlook on Windows 10 and using Google sign-in. A Microsoft moderator suggests contacting the Office 365 support team for diagnosis and resolution.
Users report missing important emails in their hotmail accounts since February 2020. Microsoft support suggests checking email sync, blocked senders, and requesting help online, but many users complain about no response or solution.