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Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]
Agile software development is an umbrella term for approaches to developing software that reflect the values and principles agreed upon by The Agile Alliance, a group of 17 software practitioners in 2001. [1] As documented in their Manifesto for Agile Software Development the practitioners value: [2] Individuals and interactions over processes ...
Agent-oriented programming (AOP) is a programming paradigm where the construction of the software is centered on the concept of software agents.In contrast to object-oriented programming which has objects (providing methods with variable parameters) at its core, AOP has externally specified agents (with interfaces and messaging capabilities) at its core.
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Username, email, or mobile. yahoo.com; gmail.com; outlook.com; aol.com; Forgot username? Create an account. x. AOL works best with the latest versions of the browsers ...
In mid-2023, we deployed a third-party GenAI chatbot for managing chat-based customer service tickets, yielding impressive results. The chatbot has resolved around 50% of customer service tickets ...