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Customer engineer. A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.
International Business Machines (IBM) is a multinational corporation specializing in computer technology and information technology consulting. Headquartered in Armonk, New York, the company originated from the amalgamation of various enterprises dedicated to automating routine business transactions, notably pioneering punched card-based data tabulating machines and time clocks.
Kenexa, an IBM Company, provides employment and retention services. This includes recruitment process outsourcing [1] onboarding tools, employee assessment, abilities assessment for employment candidates (Kenexa Prove It [2] ); and Kenexa Interview Builder, a structured interview archive with example questions.
AOL / Alamy For years, people have chafed at having to deal with automated customer-service phone systems, complaining that they'd rather speak with an actual human. Now one of the most famous ...
Thomas John Watson Sr. (February 17, 1874 – June 19, 1956) was an American businessman who was the chairman and CEO of IBM. [ 1][ 2] He oversaw the company's growth into an international force from 1914 to 1956. Watson developed IBM's management style and corporate culture from John Henry Patterson's training at NCR. [ 3]
IBM Fellow Donna Dillenberger. The IBM Fellows program was founded in 1962 by Thomas Watson Jr., as a way to promote creativity among the company's "most exceptional" technical professionals and is granted in recognition of outstanding and sustained technical achievements and leadership in engineering, programming, services, science, design and technology. [1]
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