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  2. Noise-canceling microphone - Wikipedia

    en.wikipedia.org/wiki/Noise-canceling_microphone

    The internal electronic circuitry of an active noise-canceling mic attempts to subtract noise signal from the primary microphone. The circuit may employ passive or active noise canceling techniques to filter out the noise, producing an output signal that has a lower noise floor and a higher signal-to-noise ratio. Applications. Call center headsets

  3. Agent-assisted automation - Wikipedia

    en.wikipedia.org/wiki/Agent-assisted_automation

    Agent-assisted automation. Agent-assisted automation is a type of call center technology that automates elements of what the call center agent 1) does with his/her desktop tools and/or 2) says to customers during the call using pre-recorded audio. It is a relatively new [when?] category of call center technology that shows promise in improving ...

  4. Noise-cancelling headphones - Wikipedia

    en.wikipedia.org/wiki/Noise-cancelling_headphones

    Noise -cancelling headphones alongside a carry case. Noise-cancelling headphones are headphones which suppress unwanted ambient sounds using active noise control. This is distinct from passive headphones which, if they reduce ambient sounds at all, use techniques such as soundproofing . Noise cancellation makes it possible to listen to audio ...

  5. Best Noise-Cancelling Headphones: Here’s Where To Get ... - AOL

    www.aol.com/lifestyle/best-noise-cancelling...

    Sennheiser ACCENTUM Wireless Bluetooth Headphones – 50-Hour Battery Life, Audio, Hybrid Noise Cancelling (ANC), All-Day Comfort and Clear Voice Pick-up for Calls, Black. Price: $179.95. Buy On ...

  6. Our Favorite Editor-Recommended Noise-Cancelling ... - AOL

    www.aol.com/lifestyle/favorite-editor...

    Take up to $100 off the best-selling earbuds and over-ear noise-cancelling headphones from Sony, Beats, Bose, and Apple this Amazon Prime Day. ... For premium support please call:

  7. A Day In The Life Of A Call Center Agent - AOL

    www.aol.com/news/2012-02-13-a-day-in-the-life-of...

    But rarely, when calling up to complain about screwy wireless or a glitchy Android phone, do we think about the people on the other end, who will be listening to that phone call, for quality and ...

  8. Active noise control - Wikipedia

    en.wikipedia.org/wiki/Active_noise_control

    Active noise control ( ANC ), also known as noise cancellation ( NC ), or active noise reduction ( ANR ), is a method for reducing unwanted sound by the addition of a second sound specifically designed to cancel the first. The concept was first developed in the late 1930s; later developmental work that began in the 1950s eventually resulted in ...

  9. Audio headset - Wikipedia

    en.wikipedia.org/wiki/Audio_headset

    Most external microphone designs are of either omnidirectional or noise-canceling type. Noise-canceling microphone headsets use a bi-directional microphone as elements. A bi-directional microphone's receptive field has two angles only. Its receptive field is limited to only the front and the direct opposite back of the microphone.

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