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The Friends and Family Test was introduced into the English NHS in 2013. It was a single question survey which asked patients whether they would recommend the NHS service they have received to friends and family who need similar treatment or care. The friends and family question: “We would like you to think about your experience in the ward ...
Expedia Inc. is an online travel agency owned by Expedia Group, based in Seattle. [1] The website and mobile app can be used to book airline tickets, hotel reservations, car rentals, cruise ships, and vacation packages. Expedia.com was launched on October 22, 1996 by Microsoft. [2]
The Patient Advice and Liaison Service ( PALS ), also known as the Patient Advice and Support Service ( PASS) in Scotland, is a National Health Service body created to provide advice and support to NHS patients and their relatives and carers. The scheme was announced in the NHS Plan 2000. Pilot schemes were set up in 2001, with full nationwide ...
Cost. Free. The UK Global Health Insurance Card ( GHIC) is a card issued by the NHS Business Services Authority on behalf of the Department for Health and Social Care in the United Kingdom. It is issued free of charge to anyone covered by the social security system of the United Kingdom and provides evidence of entitlement to the provision of ...
Electronic Staff Record. The Electronic Staff Record or ESR is an Oracle -based human resources and payroll database system currently used by 586 units of the National Health Service (NHS) in England and Wales to manage the payroll for 1.2 million NHS staff members. The Electronic Staff Record application is managed by IBM for the NHS.
The immigration health surcharge was introduced by the Cameron–Clegg coalition by the Immigration (Health Charge) Order 2015, made under the provisions of the Immigration Act 2014, to deal with the issue of medical tourism involving the NHS in England. Once the surcharge is paid people are entitled to use the NHS in a similar way to UK residents.
Lorenzo was a controversial electronic health record platform (EHR) by DXC Technology, originally designed in the early 2010s as part of the National Programme for IT in the NHS. Lorenzo was deployed across more than 20 NHS trusts across the United Kingdom between 2010 and 2015, with most trusts progressing procurement activities to replace the ...
The NHS e-Referral Service (ERS) is an electronic referral system developed for the Health and Social Care Information Centre by IT consultancy BJSS. It is used by NHS England and it replaced the Choose and Book service on 15 June 2015. [1] The launch of the e-Referral service is intended to be a step towards achieving paperless referrals in ...