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They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
In 2023, an India-based e-commerce platform, Dukaan, fired 27 customer service agents and replaced them with a chatbot, the Washington Post reported. But first, the company had used ChatGPT to ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Customer service representative. Customer service roles are increasingly remote, allowing seniors to work from home. Companies like Amazon and Apple frequently hire remote customer service agents.
AT&T technicians, customer service representatives, and others who install, maintain, and support AT&T’s residential and business wireline telecommunications network in Alabama, Florida, Georgia ...
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