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  2. Astronaut training - Wikipedia

    en.wikipedia.org/wiki/Astronaut_training

    The grounds of the Gagarin Cosmonauts Training Center. Training for cosmonauts falls into three phases: General Space Training, Group Training, and Crew Training. [20] General Space Training lasts about two years and consists of classes, survival training, and a final exam which determines whether a cosmonaut will be a test or research cosmonaut.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties.

  4. File:Training modules - Pilot report (March 2017).pdf - Wikipedia

    en.wikipedia.org/wiki/File:Training_modules...

    You are free: to share – to copy, distribute and transmit the work; to remix – to adapt the work; Under the following conditions: attribution – You must give appropriate credit, provide a link to the license, and indicate if changes were made.

  5. Unified Victim Identification System - Wikipedia

    en.wikipedia.org/wiki/Unified_Victim...

    The Unified Victim Identification System ( UVIS) is an Internet-enabled database system developed for the Office of Chief Medical Examiner of the City of New York (OCME) in the aftermath of the September 11 attacks on New York City and the crash of American Airlines Flight 587. It is intended to handle critical fatality management functions ...

  6. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    Interactive voice response. Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition ...

  7. File:Training modules survey - I.pdf - Wikipedia

    en.wikipedia.org/wiki/File:Training_modules...

    Training modules survey - I.pdf. English: The Support and Safety team conducted a survey on the topic of training modules, across four different key audiences: functionaries, non-functionaries, academics and industry professionals. This report presents the survey results for the industry professionals audience. Date. 23 September 2016.

  8. North American Association of Central Cancer Registries

    en.wikipedia.org/wiki/North_American_Association...

    The North American Association of Central Cancer Registries, Inc. is a professional organization that develops and promotes uniform data standards for cancer registration; provides education and training; certifies population-based registries; aggregates and publishes data from central cancer registries; and promotes the use of cancer surveillance data and systems for cancer control and ...

  9. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...