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2. List of free and open-source software packages - Wikipedia

   en.wikipedia.org/wiki/List_of_free_and_open...

   Moodle – Free and open-source learning management system. OLAT – Web-based Learning Content Management System. Omeka – Content management system for online digital collections. openSIS – Web-based Student Information and School Management system. Sakai Project – Web-based learning management system.

3. Open-source software - Wikipedia

   en.wikipedia.org/wiki/Open-source_software

   Open-source software is a prominent example of open collaboration, meaning any capable user is able to participate online in development, making the number of possible contributors indefinite. The ability to examine the code facilitates public trust in the software. [ 3]

4. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.

5. Learning management system - Wikipedia

   en.wikipedia.org/wiki/Learning_management_system

   A learning management system ( LMS) or virtual learning environment ( VLE) is a software application for the administration, documentation, tracking, reporting, automation, and delivery of educational courses, training programs, materials or learning and development programs. [ 1] The learning management system concept emerged directly from e ...

6. Free software - Wikipedia

   en.wikipedia.org/wiki/Free_software

   Free software played a significant part in the development of the Internet, the World Wide Web and the infrastructure of dot-com companies. [57] [58] Free software allows users to cooperate in enhancing and refining the programs they use; free software is a pure public good rather than a private good.

7. New Horizons Computer Learning Centers - Wikipedia

   en.wikipedia.org/wiki/New_Horizons_Computer...

   New Horizons operates as a franchise model to support the worldwide expansion of its training centers. [1] [2] New Horizons provides instruction in the use of personal computers, computer software, and business skills. It offers vendor-authorized training and certifications for Microsoft, Cisco, CompTIA, and VMware.

8. Free and open-source software - Wikipedia

   en.wikipedia.org/wiki/Free_and_open-source_software

   "Free and open-source software" (FOSS) is an umbrella term for software that is simultaneously considered both free software and open-source software. [5] The precise definition of the terms "free software" and "open-source software" applies them to any software distributed under terms that allow users to use, modify, and redistribute said software in any manner they see fit, without requiring ...

9. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...