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The Ministry of Education, Culture, Research, and Technology ( Indonesian: Kementerian Pendidikan, Kebudayaan, Riset, dan Teknologi, abbreviated Kemendikbudristek) is a government ministry of the Indonesian government responsible for education, cultural, research, and technology affairs. Its formation resulted from the merger of the Ministry of ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...
its .ac .id. ITS campus location. Sepuluh Nopember Institute of Technology ( Indonesian: Institut Teknologi Sepuluh Nopember, lit. 'Sepuluh Nopember Institute of Technology'; abbreviated as ITS) is a national public university located in Surabaya, East Java, with a strong emphasis on scientific, engineering, and vocational education system.
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Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]