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If you think your account has been compromised, follow the steps listed below to secure it. Change your password immediately. Delete app passwords you don't recognize. Check to make sure your recovery options are up-to-date. Revert your mail settings if they were changed.
Find and remove unusual activity on your Yahoo account.
Update and secure your recovery methods - Keep a current, secure email address and mobile number on your account. If you use a recovery email from another provider, review its security settings too.
Reset a forgotten password. Use Sign-in Helper, Yahoo's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue.
If you've received an email notice or Yahoo Mail prompt regarding a Yahoo security issue, learn more about the situation and how to secure your account.
Support may come via email, chat, or help articles, depending on the question or issue you have and the Terms for your region. Here's how to get help: Go to Yahoo Help Central. Choose the product you need assistance with. Where available, click Contact Us.
If any of your Yahoo emails have gone missing or been deleted in the last 7 days, we may be able to restore them. Find out how to submit a restore request.
Scammers are always looking for ways to get personal info with malicious intent. Know how to recognize legitimate Yahoo websites, requests, and communications to keep your account secure. Live agent help - Contact paid premium support at (800) 745-0739.
If you've received an email notice or Yahoo Mail prompt regarding a Yahoo security issue, learn more about the situation and how to secure your account.
Are you receiving ill-suited emails to your mailbox? If you feel the emails you're receiving are abusive, report it! Learn how to report inappropriate messages, photos, videos, and other content to Yahoo.