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  2. Template talk:Bad article - Wikipedia

    en.wikipedia.org/wiki/Template_talk:Bad_article

    The template is tagged as humorous but seems to have little purpose, rather it is used in vandalism or mistaken for a legitimate maintenance template. Is there any point in having this template currently?

  3. Template:Bad article - Wikipedia

    en.wikipedia.org/wiki/Template:Bad_article

    This template places a small red circle with a minus sign (a so called top icon) in the top right corner of a page to indicate that it is a bad article on Wikipedia, i.e. it met the bad article criteria and successfully passed the bad article nomination process.

  4. 'The customer is always right?' Is AI the antidote to bad ...

    www.aol.com/customer-always-ai-antidote-bad...

    By harnessing its capabilities, businesses can elevate customer satisfaction, build lasting relationships, and change the long-held perception that good customer service is a thing of the past.

  5. Bad Customer Service? Blame the Bosses' Bad Policies

    www.aol.com/news/2012-05-25-bad-customer-service...

    Instead, the blame for poor service lies with their bosses -- or, more specifically, the policies put in place by the higher-ups that undermine the employee-customer relationship.

  6. Cost of poor quality - Wikipedia

    en.wikipedia.org/wiki/Cost_of_poor_quality

    Cost of poor quality ( COPQ) or poor quality costs ( PQC ), are costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor Quality Costs. [1] COPQ is a refinement of the concept of quality costs. In the 1960s, IBM undertook an effort to study ...

  7. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Contact AOL customer support The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  8. Bad customer service? It's a lot smarter to treat ... - AOL

    www.aol.com/2009/04/30/the-consequences-of-bad...

    Particularly in today's economy, where customer retention and growth is tougher and tougher, you would Bad customer service? It's a lot smarter to treat customers right

  9. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...