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  2. Bad Customer Service? Blame the Bosses' Bad Policies

    www.aol.com/news/2012-05-25-bad-customer-service...

    In many cases, bad customer service isn't caused by negligent or incompetent employees. Instead, the blame for poor service lies with their bosses -- or, more specifically, the policies put in ...

  3. 'The customer is always right?' Is AI the antidote to bad ...

    www.aol.com/customer-always-ai-antidote-bad...

    By harnessing its capabilities, businesses can elevate customer satisfaction, build lasting relationships, and change the long-held perception that good customer service is a thing of the past.

  4. List of automobiles known for negative reception - Wikipedia

    en.wikipedia.org/wiki/List_of_automobiles_known...

    List of automobiles known for negative reception Automobiles are subject to assessment from automotive journalists and related organizations. Some automobiles received predominantly negative reception. There are no objective quantifiable standards, and cars on this list may have been judged by poor critical reception, poor customer reception, safety defects, and/or poor workmanship. Different ...

  5. Bad customer service? It's a lot smarter to treat ... - AOL

    www.aol.com/2009/04/30/the-consequences-of-bad...

    Particularly in today's economy, where customer retention and growth is tougher and tougher, you would Bad customer service? It's a lot smarter to treat customers right

  6. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    These and similar organizations in other countries except for consumer complaints and assist people with customer service issues, as do government representatives like attorneys general. Consumers however, rarely file complaints in the more formal legal sense, which consists of a formal legal process (see the article on complaint ).

  7. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Contact AOL customer support The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  8. List of failed and overbudget custom software projects

    en.wikipedia.org/wiki/List_of_failed_and_over...

    List of failed and overbudget custom software projects This is a list of notable custom software projects which have significantly failed to achieve some or all of their objectives, either temporarily or permanently, and/or have suffered from significant cost overruns. For a list of successful major custom software projects, see Custom software [1] #Major project successes.

  9. Customer service should repair trust in a brand. Instead, it ...

    www.aol.com/finance/customer-repair-trust-brand...

    Surveys shows that 61% of consumers are left unsatisfied by customer care. Research suggests that could be on purpose. Customer service should repair trust in a brand.