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We’re the Consumer Financial Protection Bureau, a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders and other financial institutions.
We help consumers connect with financial companies to understand issues, fix errors, and get direct responses about problems. Tell us about your issue—we’ll forward it to the company and work to get you a response, generally within 15 days. Start a new complaint.
We aim to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law.
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
Submit a complaint about a financial product or service. Each week we send about 25,000 complaints about financial products and services to companies for response. If another agency would be better able to assist, we'll send it to them and let you know. Most companies respond within 15 days.
The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response.
Consumers can submit complaints about financial products or services by visiting the CFPB’s website or by calling (855) 411-CFPB (2372). Employees who they believe their company has violated federal consumer financial protection laws are encouraged to send information about what they know to whistleblower@cfpb.gov .
We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Learn how the CFPB can help you. The CFPB enforces a number of consumer financial protection laws and a variety of rules, orders, standards and prohibitions prescribed by the CFPB and ...
WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) today filed a complaint in a federal district court against a Florida debt-relief company that misled consumers across the country and charged illegal fees for their services.
Understand how credit reports and credit scores work, what your rights are, common issues with credit reports, and how to work with credit reporting companies.