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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Services. 2G, 3G, 4G, 5G, fibre broadband and satellite mobile network. Owner. Axiata Group. Website. celcom.com.my. Celcom Axiata Berhad ( doing business as Celcom) is the oldest mobile telecommunications provider in Malaysia. Celcom is a member of the Axiata group of companies. Celcom was merged with Digi to form CelcomDigi on 1 December 2022.
Cellcom (officially called New-Cell Inc. dba Cellcom) is a regional wireless service provider based in De Pere, Wisconsin, with roots that date back to 1910. Cellcom began providing service from its office in Green Bay in 1987, when its parent company, Nsight, entered the wireless industry. [1]
While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
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