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So, after going the Direct Message route these are my options: Monthly cost 2020: $150. Monthly cost 2022: $180 (before promotion ends) Monthly cost 2022: $230 (with no promotion) Monthly cost 2022: $210 (with 1yr. promotion) So, it does not appear to me that Xfinity values long term (30+ years) customers who pay their bill on time every month.
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The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.
Nope, it isn't. My husband got the same call this morning. He was told our new rate would be $39.99/mo for the next two years, and to call the 888 number back (presumably to get personal info at that point). He called the normal Xfinity number instead, and was told that no, there aren't any current specials going on.
Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.
Existing customer promotion. I just got a phone call, supposedly from Comcast/Xfinity, offering me a reduced monthly bill for the next two years if I paid 4 months in advance. They gave me a phone number of 888-203-6795 for the "Billing department" to call and verify that the promotion is real, and they gave me a code to present for getting the ...
I have some questions about the Xfinity Mobile Discount promotion - will split it into two parts (Part I and Part 2) to make it easier to read. Part 1. I signed up for Xfinity Connect More internet service ($25/m for 300MB) earlier this month. While I was activating the internet service, the agent told me I could get a $10/m discount on my ...
Our bill just jumped because we reached the end of the contract period and various promotions ended. When this has happened before, customer service reps have always been able to help us renew and get some good deals in place.
Hello @user_Ben12, thanks for reaching out to us for help with your account and promotions. You did the right thing in reaching out to us to confirm the legitimacy of this offer. Currently, we are not offering any type of discount like this toward our customer's accounts.
Comcast/Xfinity will not match new customer lower price offers for existing customers. This is an unfair and unprofessional way to do business with a customer since 2019. Last year, when my wife tried to get a deal on Internet, a Comcast/Xfinity employee made a mistake and changed our plan to 200 mbps, which we did not request.