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File a complaint against a business with BBB, search for a business to file a complaint against, or find out the status of a complaint you submitted.
BBB helps consumers and businesses in the United States and Canada. Find trusted BBB Accredited Businesses. Get BBB Accredited. File a complaint, leave a review, report a scam.
The complaint must meet BBB Complaint Acceptance Guidelines. BBB handles disputes related to marketplace issues experienced with the services or products a business provides.
One good option is to file a complaint with the Better Business Bureau (BBB). The BBB, a membership-based nonprofit organization, helps consumers settle disputes related to sales, contracts, customer service, warranties, billings, and refunds.
File a Complaint with a BBB If you're dissatisfied with a business transaction, whether the company is accredited with the Better Business Bureau (BBB) or not, you can file a complaint through your local BBB.
File a complaint online through the BBB complaint portal. If the business fails to respond to your complaint or resolve the issue to your satisfaction, start by filing an official complaint with the BBB.
BBB primarily handles complaints relating to marketplace transactions for customers who want a resolution, such as a refund, a repair, or a replacement. This process is free to consumers and...
Here’s how to deal with a complaint against your company filed with BBB organizations in the us or in Canada and Mexico. 1. Respond. Sandy Gamby, director of operations for Better Business Bureau Akron branch, explains why it’s important to respond to complaints immediately:
If you have a problem with any business, whether or not it is BBB Accredited, you can file an official complaint with the BBB. The BBB will intervene on your behalf and try to resolve your complaint. A business’s rating is partially determined by its record of responding to and resolving complaints.
Knowing how to check a business at the Better Business Bureau will allow you to see if any complaints have been filed against the business. It will also give you access to the BBB's report on that business.