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  2. Price Match Policy - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/90

    Receiving a Price Match on Kohls.com Items. Kohl’s will price match a direct competitors' (non-wholesale retailers with physical stores and online presence) online price for a product as long as the competitor's product is identical to that sold on Kohls.com, the price is verifiable on the competitor's web site and the competitor's product is ...

  3. Price Adjustments - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/88

    Promo codes applied to your original purchase must still be valid in order to apply them to the new sale price during a price adjustment. Please Note: Third-party commercial services that use and access Kohl's website and services violate Kohl's terms and conditions.

  4. What is included in “Your Savings”? - Kohl's

    cs.kohls.com/app/answers/detail/a_id/1189

    Sale compared to Regular price; Department-specific coupons; Buy-one-get-one sales; Shipping charges saved; Some discounts will appear in the Order Summary, and some will show under the product details in your shopping bag. The example below shows how this appears on a desktop computer. Example: $100 + $40 + $8.95 = $148.95 in savings!

  5. Gift Receipts & Other Gift Options - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/914

    Kohl’s makes sending gifts directly to loved ones simple and easy with gift receipts and other gift options available.

  6. Using Kohl’s Cash® Online

    cs.kohls.com/app/answers/detail_smart_assist/a_id/6

    You can redeem Kohl’s Cash® in-store, at a kiosk, or on Kohls.com. To use your Kohl’s Cash® on Kohls.com, enter the 15-digit coupon number and 4-digit PIN at checkout and the value of your Kohl’s Cash® coupon will be deducted from the purchase price of the items in your cart.

  7. Copy of My Packing Slip - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/2

    The packing slip received with your Kohls.com order is your receipt for returns and proof of purchase for rebates.

  8. How to Print & Email your Kohl’s Cash

    cs.kohls.com/app/answers/detail_smart_assist/a_id/1214

    Enter your order number, billing ZIP code, and email address. The email address has to match the one on your order. In the Kohl's App Mobile Wallet *Printing and emailing your Kohl's Cash is not available on our mobile site or with the Kohl's App. Kohl's Cash earned at Kohls.com can also be found in the Kohl's App Mobile Wallet. Launch the App.

  9. Canceled Orders - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/694

    We make every effort we can to make sure your order is fulfilled with all of the items. Unfortunately, there are some situations when the demand for an item is high and the out of stock item may not be evident until the order picking process.

  10. Returns - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/893

    Our stores may be able to help locate the original purchase to process a refund. If we are unable to locate your purchase, you may still return the items as a non-receipted return. You will receive a Kohl’s Merchandise Credit based on the lowest discounted 13-week sale price for the item(s) you are returning. Additional processing may be ...

  11. Kohl's App

    cs.kohls.com/app/answers/detail_smart_assist/a_id/1345

    It’s where you can browse Today’s Ad and in-store deals. Scan the bar code of any item while in any Kohl’s store and instantly find discounts to save to the Wallet. You can also see “Your Price” with applied discounts before checking out in store and search for an item’s availability in your local Kohl’s store.