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Fortinet Support Community. Support Helpdesk. FortiGuard Center. Please be aware that all dates and times shown on this website are Pacific Standard/Daylight Time.
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Access Fortinet's credential portal to manage your account, access resources, and connect with Fortinet services.
Take the following steps to enable 2FA: Open https://support.fortinet.com and log in. Select Account at the top-right of the portal and select Security Credentials. Select Two Factor Authentication in the navigation pane to open the Two Factor Authentication page. Select Edit and Enable Two 2FA Factor Authentication.
Contact our customer support team immediately. For Quick Help with Common Questions: Visit our community portal, which features over 100,000 active contributors and a continuously growing knowledge base. For Non-Technical Questions: Check our Support Portal to view bulletins, registration, and managing assets. For Priority 3 or 4 Issues:
Fortinet Customer Service and Support portal website is available here: https://support.fortinet.com. Following web browser versions are supported to access this website: Microsoft Edge 80 and later (based on Chromium) Mozilla Firefox version 71. Google Chrome version 79.
The Fortinet Support Portal provides a range of functionality that allows Fortinet customers to create their own support accounts, register their Fortinet products and contracts, download the latest Firmware Images, and create support requests.
In some cases, you may need to provide access to your support login for additional support personnel in your organization or external support contract individuals. You can add additional sub accounts by going to the My Profile section of the support site.