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Sentiment analysis (also known as opinion mining or emotion AI) is the use of natural language processing, text analysis, computational linguistics, and biometrics to systematically identify, extract, quantify, and study affective states and subjective information. Sentiment analysis is widely applied to voice of the customer materials such as ...
Phatic expression. In linguistics, a phatic expression ( English: / ˈfætɪk /, FAT-ik) is a communication which primarily serves to establish or maintain social relationships. In other words, phatic expressions have mostly socio- pragmatic rather than semantic functions. They can be observed in everyday conversational exchanges, [ 1] as in ...
"The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...
A. Adorable: [ 2] Not necessarily negative, a term that, when specifically applied to an older person or a senior citizen, can be considered patronizing and mocking in nature, particularly if the term is being used to refer to mental disabilities or dependency. Adult diaper: [ 3] A type of disposable diaper or underpants for adults who struggle ...
List of commonly misused English words. This is a list of English words that are thought to be commonly misused. It is meant to include only words whose misuse is deprecated by most usage writers, editors, and professional grammarians defining the norms of Standard English. It is possible that some of the meanings marked non-standard may pass ...
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An idiom is a common word or phrase with a figurative, non-literal meaning that is understood culturally and differs from what its composite words' denotations would suggest; i.e. the words together have a meaning that is different from the dictionary definitions of the individual words (although some idioms do retain their literal meanings – see the example "kick the bucket" below).
Cold hands, warm heart [a] Comparisons are odious [a] Count your blessings [a] Courage is the measure of a Man, Beauty is the measure of a Woman [a] Cowards may die many times before their death [a] Crime does not pay [a] Cream rises. Criss-cross, applesauce [a] Cross the stream where it is shallowest.