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  2. Sentiment analysis - Wikipedia

    en.wikipedia.org/wiki/Sentiment_analysis

    Sentiment analysis (also known as opinion mining or emotion AI) is the use of natural language processing, text analysis, computational linguistics, and biometrics to systematically identify, extract, quantify, and study affective states and subjective information. Sentiment analysis is widely applied to voice of the customer materials such as ...

  3. List of age-related terms with negative connotations - Wikipedia

    en.wikipedia.org/wiki/List_of_age-related_terms...

    A. Adorable: [ 2] Not necessarily negative, a term that, when specifically applied to an older person or a senior citizen, can be considered patronizing and mocking in nature, particularly if the term is being used to refer to mental disabilities or dependency. Adult diaper: [ 3] A type of disposable diaper or underpants for adults who struggle ...

  4. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...

  5. Debits and credits - Wikipedia

    en.wikipedia.org/wiki/Debits_and_credits

    e. Debits and credits in double-entry bookkeeping are entries made in account ledgers to record changes in value resulting from business transactions. A debit entry in an account represents a transfer of value to that account, and a credit entry represents a transfer from the account. [ 1][ 2] Each transaction transfers value from credited ...

  6. Customer attrition - Wikipedia

    en.wikipedia.org/wiki/Customer_attrition

    Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow , EBITDA , etc.) because the cost of retaining an existing customer is far less ...

  7. List of disability-related terms with negative connotations

    en.wikipedia.org/wiki/List_of_disability-related...

    Disability. The following is a list of terms, used to describe disabilities or people with disabilities, which may carry negative connotations or be offensive to people with or without disabilities. Some people consider it best to use person-first language, for example "a person with a disability" rather than "a disabled person." [ 1]

  8. List of paradoxes - Wikipedia

    en.wikipedia.org/wiki/List_of_paradoxes

    Drinker paradox: In any pub there is a customer such that if that customer is drinking, everybody in the pub is drinking. Paradox of free choice: Disjunction introduction poses a problem for modal inferences, permitting arbitrary modal statements to be inferred. Paradox of entailment: Inconsistent premises always make an argument valid.

  9. Network effect - Wikipedia

    en.wikipedia.org/wiki/Network_effect

    In economics, a network effect (also called network externality or demand-side economies of scale) is the phenomenon by which the value or utility a user derives from a good or service depends on the number of users of compatible products. Network effects are typically positive feedback systems, resulting in users deriving more and more value ...