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They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
Metro by T-Mobile. Metro by T-Mobile (formerly known as MetroPCS and also simply known as Metro) is an American prepaid mobile virtual network operator (MVNO) wireless service provider and brand owned by T-Mobile US. It previously operated the fifth largest mobile telecommunications network in the United States using code-division multiple ...
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [ 1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage from one ...
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Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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Roughly 30% of T-Mobile's postpaid subscriber base has opted for the Go5G Next and Go5G Plus plans, Osvaldik said. The company now expects to add between 5.4 million and 5.7 million subscribers in ...
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