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  2. HOW TO SPEAK TO A HUMAN ON THE PHONE | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/how-to-speak-to-a-human-on...

    2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.

  3. How to Email Customer Service | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/how-to-email-customer...

    Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.

  4. Chat With Live Customer Service Representative - Xfinity...

    forums.xfinity.com/conversations/customer-service/chat-with-live-customer...

    We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.

  5. Why is Xfinity customer service so incredibly POOR and horrible?

    forums.xfinity.com/conversations/customer-service/why-is-xfinity-customer...

    Comcast has horrific customer service. I have been with Comcast for 7 years and will terminate my account at the end of this year. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number! I have made numerous calls and is always referred to chat(no help).

  6. Xfinity has the WORST customer service, period!

    forums.xfinity.com/conversations/devices/xfinity-has-the-worst-customer...

    Xfinity has the WORST customer service, period! I ordered the Xfinity internet service online in 12/2022. My order got canceled for no particular reason. Then I called their customer service line on 01/17/2023 to order again. The customer service representative whose name is Arthur helped me with the order. Then he tricked me into switching my ...

  7. How to Speak to Live Agent | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/how-to-speak-to-live-agent/...

    Comcast has the worst customer service I have ever experienced. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. 1

  8. Comcast customer service | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/comcast-customer-service/65...

    Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list ...

  9. Want to speak to representative in the United States

    forums.xfinity.com/conversations/customer-service/want-to-speak-to...

    We do have a specialized team who can investigate this for you and see what is happening. Please reach out to our Customer Security Assurance team at 1-888-565-4329. They are open 8:00am - 12:00am EST, 7 days a week. They have the tools and resources to be able to investigate the high data usage and get this resolved for you.

  10. How do I a formal complaint | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/how-do-i-a-formal-complaint/...

    Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. • - An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. 0.

  11. How do I contact someone at Comcast? | Xfinity Community Forum

    forums.xfinity.com/conversations/customer-service/how-do-i-contact-someone-at...

    1-800-COMCAST. 1-800-XFINITY. or the number on your billing statement. Let me say, however, here you will get help from a Corporate Employee and the customer support here is fantastic! So, I urge you to follow the steps, which is not as bad as you think, to connect with an Official Employee, not a bot, but a real live sentient person ...