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Contact the Ray-Ban Customer Care department by phone or email Monday through Friday.
With our trained technicians and laser welders, we can repair most Ray-Ban eyeglasses regardless of the model number. From vintage Ray ban Aviators to modern versions of the Clubmaster or the Wayfarer, we have the skill and the proper equipment to to perform a great RayBan repair.
What’s the Process for Official Ray-Ban Repairs? Step 1: Register Your Product. If you haven’t already, register your Ray-Bans on their official website. Step 2: Contact Customer Service. Use their contact form or hotline to get in touch. You'll get instructions on what to do next. Step 3: Ship Them Off
Customer Service may be able to cancel or change your preorder if you contact them within one hour of placing it. But we can’t guarantee that they’ll be able to accommodate your request. Contacting Ray-Ban Customer Services is simple: Click on Contact Us in the footer of our website and select the topic you need help with. You’ll be ...
LUXOTTICA WARRANTY AND REPAIR SERVICE CENTER REPAIR REQUEST FORM TO BE INCLUDED IN THE PACKAGE COPY of PROOF OF PURCHASE must be enclosed Please DO NOT include any form of payment when sending your eyewear CONTACT INFORMATION FIRST and LAST NAME _____ *Required information*
How to take advantage of the warranty or purchase replacement parts. In this section you will find useful information for finding out about the customer services offered by our brands and sales channels.
You will need to contact Ray-Ban's customer service team to receive a Return Authorization (RA) number. This can be done by filling out a form on their website or by calling their toll-free number. Once you have your RA number, you can then send your sunglasses to the manufacturer for repair or replacement.