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466 complaints closed in the last 12 months. View customer complaints of HelloFresh, BBB helps resolve disputes with the services or products a business provides.
Read our full review about HelloFresh, including information on plans, cost, recipes and more. Plus, read experiences from real customers.
Do you agree with HelloFresh US's 4-star rating? Check out what 57,596 people have written so far, and share your own experience.
Overall Score: Excellent. The mostly healthy recipe offerings at HelloFresh and their consistently "very good," taste scores made it the top-scoring meal delivery service in our tests.
The food is very fresh and the quality has been good. The only negative I see so far is that for the most part only meals with chicken, pork, vegetarian or ground beef are included in the standard pricing.
Here's everything you need to know about HelloFresh and my honest review of the service from top to bottom. If you do decide to give HelloFresh a shot, this service has one of the best meal kit...
First complaint is the amount of food. The portions are not enough to feed my family. I have three daughters under 15 and then just me to feed and we always finish hungry. Second, is the price. Horribly expensive. The amount I spend on shipping hello fresh WOULD get me at least 4 more meals for my daughter's at the grocery store.
Filed a complaint and heard NOTHING back - I took photos in case they needed them. Cancelled my subscription - VERY DISAPPOINTED. I understand that things happen, but not responding was my issue.
On Influenster, HelloFresh has a 4.2/5 rating based on 10,133 reviews. Judging based on the company’s wide span of reviews, I found that the brand rates average to high, with most reviews being over 3 stars. There are some of negative ratings, but overall, there are more compliments and pleased customers.
Check out what 57,238 people have written so far, and share your own experience. | Read 41-60 Reviews out of 56,674 Do you agree with HelloFresh US's TrustScore? Voice your opinion today and hear what 57,238 customers have already said.