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They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
Craigslist Inc. Craigslist (stylized as craigslist) is a privately held American company [ 5] operating a classified advertisements website with sections devoted to jobs, housing, for sale, items wanted, services, community service, gigs, résumés, and discussion forums.
AT&T Inc. AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. [ 4] It is the world's third-largest telecommunications company by revenue and the second-largest wireless carrier in the United States behind Verizon but ahead of T-Mobile. [ 5]
T-Mobile US operates two main brands: T-Mobile and Metro by T-Mobile (acquired in a 2013 reverse takeover of MetroPCS that also led to T-Mobile's listing on the NASDAQ). In 2020, T-Mobile expanded through the acquisition of Sprint , which also made T-Mobile the operator of Assurance Wireless , a service subsidized by the federal Lifeline program .
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LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [ 1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage from one ...
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Craig Alexander Newmark (born December 6, 1952) is an American internet entrepreneur and philanthropist best known as the founder of the classifieds website Craigslist. Prior to founding Craigslist, he worked as a computer programmer for IBM, Bank of America, and Charles Schwab. Newmark served as chief executive officer of Craigslist from its ...