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2. Comparison of VoIP software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_VoIP_software

   This is a comparison of voice over IP (VoIP) software used to conduct telephone-like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic restrictions to telephone numbers, e.g., have a PSTN phone number in a New York ...

3. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

4. Comparison of web conferencing software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_web...

   If the remote control software package supports audio transfer, the playback software can run on the remote computer, while the music can be heard from the local computer, as though the software were running locally. Co-Browsing: the navigation of the Web by several people accessing the same web pages at the same time. When session leader ...

5. Comparison of cross-platform instant messaging clients

   en.wikipedia.org/wiki/Comparison_of_cross...

   Comparison of cross-platform instant messaging clients. The landscape for instant messaging involves cross-platform instant messaging clients that can handle one or multiple protocols. [ 1] Clients that use the same protocol can typically federate and talk to one another. The following table compares general and technical information for cross ...

6. List of music software - Wikipedia

   en.wikipedia.org/wiki/List_of_music_software

   This section only includes software, not services. For services programs like Spotify, Pandora, Prime Music, etc. see Comparison of on-demand streaming music services. Likewise, list includes music RSS apps, widgets and software, but for a list of actual feeds, see Comparison of feed aggregators.

7. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...