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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Administrative assistant. A person responsible for providing various kinds of administrative assistance is called an administrative assistant ( admin assistant) or sometimes an administrative support specialist. [1] [2] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial ...
The CMO leads brand management, marketing communications (including advertising, promotions and public relations), market research, product marketing, distribution channel management, pricing, customer success, and customer service. [3] The CMO is a member of the C-suite and typically reports to the chief executive officer. A number of senior ...
A credit assistant is a person employed by an organization to provide support services to credit managers, credit analysts and other members of the credit department. This position is often entry level. [1] Job responsibilities may include: Collections. Gathering credit reports, financial histories and other data for credit analysts.
Employment contract. An employment contract or contract of employment is a kind of contract used in labour law to attribute rights and responsibilities between parties to a bargain. The contract is between an "employee" and an "employer". It has arisen out of the old master-servant law, used before the 20th century.
Associated Press 2 months ago Walmart offers new perks for workers, from a new bonus plan to opportunities in skilled trade jobs. Walmart is offering new perks for its hourly U.S. workers, ranging ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
Dismissal (colloquially called firing) is the termination of employment by an employer against the will of the employee. Though such a decision can be made by an employer for a variety of reasons, [1] ranging from an economic downturn to performance-related problems on the part of the employee, being fired has a strong stigma in some cultures.