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Please contact the new official email addresses for customer support. This change will not affect our service quality. Thank you for your understanding and support. If you have any questions, please contact us through the following method. We will get back to you as soon as possible. Contact Information: support_os@hoyoverse.com
If your Genshin account is NOT linked with an email or trusted third-party account, or if neither login attempts work, then please follow the steps below. Step 1. Send an email to genshin_cs@hoyoverse.com with Account Recovery as the subject. Step 2.
HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.Community is at the heart of everything we do.
The official email address for Genshin Impact will be updated as of 08:00 (UTC+8), February 16, 2022. If you have any problems and need assistance, you can click "Contact Us" in the navigation bar at the bottom of the current page to access the customer support. Customer Service Contact Email: genshin_cs@hoyoverse.com.
Unsere Produkte. Über uns. Karriere. HoYoverse hat sich zum Ziel gesetzt, Spielern auf der ganzen Welt fesselnde Erlebnisse in einer virtuellen Welt zu bieten. Für die Fans haben wir beliebte Spiele wie Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis und Zenless Zone Zero entwickelt sowie eine breite Palette weiterer ...
In this vast world, you can explore seven nations, meet a diverse cast of characters with unique personalities and abilities, and fight powerful enemies together with them, all on the way during your quest to find your lost sibling.
Hoyoverse - Account Overview
Die offizielle E-Mail-Adresse von Genshin Impact wird ab dem 16. Februar 2022, 08:00 Uhr (UTC+8) aktualisiert. Wenn du weitere Fragen hast, kannst du in der Navigationsleiste am Ende dieser Seite auf „Kontakt“ klicken, um unseren Kundendienst zu kontaktieren. Kundendienst: genshin_cs@hoyoverse.com.
This summary guides you through the basics of Account Recovery, providing minimal suggestions for each section, leaving out several questions that should be easily understandable, hopefully helping you through the process.
Hoyoverse Game Support. For issues or questions related to the games or apps below: Genshin Impact. Contact the support team here: genshin_cs@hoyoverse.com. Honkai Star Rail: Contact the support team here: hsrcs_en@hoyoverse.com.