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Smartphone, Tablet, or Wearable. Search for a local Samsung support center and drop by or call for an appointment. From cracked screens to transferring data, our techs are ready to help.
Start a repair request, check the repair status, or find a service center near you for Samsung TVs, home appliances, Galaxy tablets, and wearables.
Get support from Samsung Experts and Samsung Care Pros, 24 hours a day, 7 days a week. Explore your service options, some of which can be handled fully online. Speak directly with a Samsung Care Pro or schedule a time for us to call you. Samsung Care is here to help.
Click here to set up or track a service request. Our team of professionals will help diagnose, troubleshoot, or repair your product (if needed). Go to Product Support. If you purchased Samsung Care+ protection for a device and need to file a claim, use one of the corresponding links below:
Customer service agents are available to support you with all of your Samsung needs. To speak with an agent, simply answer a few questions on our Contact Us page about how we can help, and then get connected with an agent for support.
By this fall, 35 Batteries Plus stores will transform into Samsung Authorized Service Centers (ASCs) to meet the demands of customers who prefer to get their phones repaired in-person, rather than mailing them in.
The Samsung Authorized Care service at Best Buy locations will provide front and back screen replacements, battery replacements, port and camera repairs, and other in- and out-of-warranty support services for Galaxy S series and Galaxy Notes series devices starting October 26.