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Revenue. $241.7 million (2017) Employees (2019) 592. Website. www.consumerreports.org. Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
Ripoff Report is a private for-profit website founded by Ed Magedson. [1] The Ripoff Report has been online since December 1998 and is operated by Xcentric Ventures, LLC which is based in Tempe, Arizona. [2] In 2023 an Australian judge found the company purports to be a consumer review site but profits from extortive business practices. [3]
Raycom Sports is a Charlotte, North Carolina –based producer of sports television programs owned by Gray Television. It was founded in 1979 by husband and wife, Rick and Dee Ray. In the 1980s, Raycom Sports established a prominent joint venture with Jefferson-Pilot Communications which made them partners on the main Atlantic Coast Conference ...
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
The ratings agencies were heavily involved in the markets that enabled the subprime credit bubble of 2000-2008 and the subsequent financial crisis.In 1984 the federal government of the United States passed the Secondary Mortgage Market Enhancement Act (SMMEA) to improve the marketability of private-label (non-agency) mortgage-backed securities, [7] which declared NRSRO AA-rated mortgage-backed ...