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Call logging software packages differ in the sizes of PBX systems that they can support, from hundreds of extensions to hundreds of thousands of extensions. They also differ in the capability of logging specific types of events or data and support for specialized PBX features. In general terms, call logging reports can highlight such areas as:
Voice logging is the practice of regularly recording telephone conversations. Business sectors which often do voice logging include public safety (e.g. 9-1-1 and emergency response systems), customer service call centers (conversations are recorded for quality assurance purposes), and finance (e.g. telephone-initiated stock trades are recorded for compliance purposes).
In a service mesh, each service instance is paired with an instance of a reverse proxy server, called a service proxy, sidecar proxy, or sidecar. The service instance and sidecar proxy share a container, and the containers are managed by a container orchestration tool such as Kubernetes, Nomad, Docker Swarm, or DC/OS. The service proxies are ...
An enterprise service bus (ESB) implements a communication system between mutually interacting software applications in a service-oriented architecture (SOA). It represents a software architecture for distributed computing , and is a special variant of the more general client-server model, wherein any application may behave as server or client.
Keystroke logging, often referred to as keylogging or keyboard capturing, is the action of recording (logging) the keys struck on a keyboard, [1] [2] typically covertly, so that a person using the keyboard is unaware that their actions are being monitored. Data can then be retrieved by the person operating the logging program.
An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team". [3]
Call recording software records telephone conversations over PSTN or VoIP in a digital audio file format. Call recording is distinct from call logging and tracking , which record details about the call but not the conversation; however, software may include both recording and logging functionality.
Apache Log4j is a Java-based logging utility originally written by Ceki Gülcü. It is part of the Apache Logging Services, a project of the Apache Software Foundation.Log4j is one of several Java logging frameworks.
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