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2. Comparison of cross-platform instant messaging clients

   en.wikipedia.org/wiki/Comparison_of_cross...

   Comparison of cross-platform instant messaging clients. The landscape for instant messaging involves cross-platform instant messaging clients that can handle one or multiple protocols. [ 1] Clients that use the same protocol can typically federate and talk to one another. The following table compares general and technical information for cross ...

3. List of call centre companies - Wikipedia

   en.wikipedia.org/wiki/List_of_call_centre_companies

   The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

4. Outsourcing - Wikipedia

   en.wikipedia.org/wiki/Outsourcing

   Outsourcing. Outsourcing is a business practice in which companies use external providers to carry out business processes that would otherwise be handled internally, [ 1][ 2] or in-house. [ 3] Outsourcing sometimes involves transferring employees and assets from one firm to another. The term outsourcing, which came from the phrase outside ...

5. List of music software - Wikipedia

   en.wikipedia.org/wiki/List_of_music_software

   This section only includes software, not services. For services programs like Spotify, Pandora, Prime Music, etc. see Comparison of on-demand streaming music services. Likewise, list includes music RSS apps, widgets and software, but for a list of actual feeds, see Comparison of feed aggregators.

6. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

7. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...