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Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.
Netflix-billed members can add or update payment methods with the following steps: Note: If you're being billed through a third party and not directly through Netflix, please visit the third party's website to update this information. Go to the Manage payment info page.
Update or change your Netflix password, email address, phone number, or billing information.
Access & device information - shows you details about signed-in devices that have been active on the account in the last 90 days. You can edit the following personal information on your Netflix account through the Account page: email address. method of payment. phone number.
You can change the payment method on Netflix by logging in to your account in a web browser. Learn how to add, update, or remove a payment method.
1. Open the Netflix app. It's a black app with a red N. Log in if you're not signed in automatically. 2. Tap ☰ in the upper-left corner. 3. Tap Account near the bottom of the menu. 4. Scroll down and tap Update payment info. If you don't have any payment methods for your account yet, tap Add payment info instead. 5. Tap a payment method.
How to change your plan. You can change your Netflix plan at any time by following these steps: Sign in to your Netflix account. Select Change Plan. (If you don't see Change Plan, please contact us.) Note: If your account is on hold, no plan changes can be made until the hold is resolved.