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2. Salesforce deploys autonomous AI agents, hailing 'the third ...

   www.aol.com/finance/salesforce-deploys...

   September 13, 2024 at 12:05 PM. Salesforce (CRM) touted its new suite of autonomous artificial intelligence agents ahead of its annual Dreamforce conference Thursday, saying its Agentforce ...

3. Pivoting the entire company to AI agents - AOL

   www.aol.com/finance/exclusive-marc-benioff...

   What Salesforce did not have, however, was a company to help make the best easy-to-build AI agents, which is why it bought AI agent startup Airkit in 2023. Its cofounder, Adam Evans, is now SVP of ...

4. Microsoft introduces AI agents and updates to Copilot 365 ...

   www.aol.com/finance/microsoft-introduces-ai...

   The Salesforce AI agents can autonomously handle tasks for businesses such as answering customer queries, nurturing sales leads, and analyzing sales and marketing data.

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   The customer benefit of AI is the feel for chatting with a live agent through improved speech technologies while giving customers the self-service benefit. [13] AI can learn through interaction to give a personalized service. The exchange the Internet of Things (IoT) facilitates within devices, lets us transfer data when we need it, where we ...

6. Salesforce - Wikipedia

   en.wikipedia.org/wiki/Salesforce

   Salesforce. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Founded by former Oracle executive ...

7. Voice broadcasting - Wikipedia

   en.wikipedia.org/wiki/Voice_broadcasting

   Voice broadcasting is a popular method of direct marketing. Industry groups such as insurance, real estate, telemarketing, healthcare, direct sales, etc., have used it to create leads or as a follow-up method to their existing or past customers and/or current prospects. Also, one example of the popularity is its use by nonprofit organizations ...

8. Certificate authority - Wikipedia

   en.wikipedia.org/wiki/Certificate_authority

   Certificate authority. In cryptography, a certificate authority or certification authority (CA) is an entity that stores, signs, and issues digital certificates. A digital certificate certifies the ownership of a public key by the named subject of the certificate. This allows others (relying parties) to rely upon signatures or on assertions ...

9. Marc Benioff says Salesforce is basically starting from a ...

   www.aol.com/news/marc-benioff-says-salesforce...

   Salesforce CEO Marc Benioff told Fortune Magazine the company is making a "hard pivot" to AI agents. Saleforce's Agentforce platform enables users to create custom AI agents for customer interaction.