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The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [55] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [56]
Open Journal Systems (OJS) was conceived to facilitate the development of open access, peer-reviewed publishing, providing the technical infrastructure for the presentation of journal articles along with an editorial-management workflow, including article submission, peer-review, and indexing. OJS relies upon individuals fulfilling different ...
Relational database. A relational database ( RDB[ 1]) is a database based on the relational model of data, as proposed by E. F. Codd in 1970. [ 2] A database management system used to maintain relational databases is a relational database management system ( RDBMS ). Many relational database systems are equipped with the option of using SQL ...
At least six people are dead and seven missing after a fishing vessel carrying 27 onboard sank in the South Atlantic about 200 miles off the coast of the Falkland Islands.
Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [ 3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [ 4] The objective of BPMN is to support ...
Database model. A database model is a type of data model that determines the logical structure of a database. It fundamentally determines in which manner data can be stored, organized and manipulated. The most popular example of a database model is the relational model, which uses a table-based format.
The relational model ( RM) is an approach to managing data using a structure and language consistent with first-order predicate logic, first described in 1969 by English computer scientist Edgar F. Codd, [ 1][ 2] where all data is represented in terms of tuples, grouped into relations. A database organized in terms of the relational model is a ...
A semantic data model ( SDM) is a high-level semantics-based database description and structuring formalism ( database model) for databases. This database model is designed to capture more of the meaning of an application environment than is possible with contemporary database models. An SDM specification describes a database in terms of the ...