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Most products you buy through Best Buy Business or Best Buy Education can be returned at a Best Buy store. Best Buy purchases picked up at a non-Best Buy location (e.g., a UPS Access Point®) can only be returned to Best Buy.
Looking for your manufacturer warranty? Here are three ways to find it: Check your manual or packaging, search online or contact us and we'll help you locate the information online.
Get the ultimate peace of mind with Best Buy Protection, an extended warranty that surpasses the limitations of the manufacturer's warranty. We're here to fix or replace your electronic product, ensuring uninterrupted coverage and maximum satisfaction.
To determine eligibility before you make a purchase, please sign in to your BestBuy.com after your Membership begins, ask a Best Buy store associate or otherwise call us at 1-888-BEST-BUY (1-888-237-8289) from the telephone number associated with your Membership.
Affordable and simple extended warranties and service plans for appliances and electronics: refrigerators, washers, dishwashers, TVs, and cameras.
warranty, although not covered nor an obligation of ours under this Plan, Best Buy may be able to help you, depending on the type of product and Best Buy’s current arrangement with the manufacturer.
This friendly how-to guide will explain the ins and outs of Best Buy's return policy, whether you made your purchase in-store or online.
Best Buy’s replacement policy is designed to help customers who receive damaged, defective, or incorrect products. Items need to be returned in a like-new condition, and apparel must not...
Yes, you have 60 days after your purchase to add Geek Squad Protection, including standard Geek Squad Protection Plans, Plans with Accidental Damage from Handling, and Product Replacement Plans. You may add the applicable Plan on your Purchase History page.
Most products sold by Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered. The exceptions to this policy are cellular and wireless devices (details below) and non-returnable items (details below).