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Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
0282700 [ 4] Website. cityftmyers.com. Fort Myers (or Ft. Myers) is a city in and the county seat [ 7] of Lee County, Florida, United States. As of the 2020 census, the population was 86,395; it was estimated to have grown to 95,949 in 2022, making it the 25th-most populous city in Florida. [ 5] Together with the larger and more residential ...
Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]
Service quality. Service quality ( SQ ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [ 1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm. [ 2]
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Website. www .fsw .edu. Florida SouthWestern State College ( FSW or Florida SouthWestern) is a public college with its main campus in Fort Myers, Florida. It is part of the Florida College System. The college has satellite campuses in Charlotte County and Collier County, and outreach programs in Hendry County and Glades County . FSW was founded ...
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
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