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2. Genesys (company) - Wikipedia

   en.wikipedia.org/wiki/Genesys_(company)

   Genesys Cloud Services, Inc. ( Genesys ), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [ 2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [ 3] and was acquired by ...

3. Convergys - Wikipedia

   en.wikipedia.org/wiki/Convergys

   Convergys. Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare ...

4. Comparison of VoIP software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_VoIP_software

   This is a comparison of voice over IP (VoIP) software used to conduct telephone-like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic restrictions to telephone numbers, e.g., have a PSTN phone number in a New York ...

5. NICE Ltd. - Wikipedia

   en.wikipedia.org/wiki/NICE_Ltd.

   NICE Ltd. NICE Ltd. ( Hebrew: נייס) is an Israeli technology company specializing in customer relations management software (NICE CXone), artificial intelligence, and digital and workforce engagement management. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media ...

6. 3CX - Wikipedia

   en.wikipedia.org/wiki/3CX

   3CX was founded by Nick Galea in 2005. 3CX's first product release was 3CX Phone System which was developed and released as a free IP PBX in 2006. In 2007, the company released the first commercial edition of 3CX Phone System, v6.0. In 2013, 3CX acquired eWorks technologies and launched its first video conferencing feature - an integrated ...

7. List of call centre companies - Wikipedia

   en.wikipedia.org/wiki/List_of_call_centre_companies

   The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)