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First, probably worth sharing the first few basic things we tried; - Try again. - Try manually with code and URL. - Try configuring MFA through an incognito/private window. - Check device push notifications. - Check device permissions. - Check device for latest OS and app updates. - Deleted and reinstalled the MS Authenticator app.
Was able to get Google Authenticator to work, make sure you are selecting the (small) blue hyperlink in the lower right corner next to the QR code. After you click the link, there is a slight change in the text in step 1 that states "Install the Microsoft Authenticator or any other app for Windows Phone, Android, or iOS."
Backup. To restore Microsoft Authenticator accounts on a new device, the user must first back up their current device. Here are the steps. The user starts the backup process by clicking on the menu, going to settings, and enabling backup. The Authenticator app uses a strong authentication token to request a 256-bit key from an internal ...
Press + on the authenticator app on the top right to add and rescan the QR code previously send - it should re-add the account to Authenticator. If you cannot find the QR code or have deleted it, get the administrator in Azure AD to resend the guest invite to you, or barring this, hard delete you from Azure AD and then re-add you, that should ...
Getting a new device means that some work must be done to ensure that apps work. This article explains how to add QR codes to the Microsoft Authenticator app so that the app has the credentials to respond to MFA challenges. We cover how to get QR codes for Azure AD accounts and how to do the same for guest accounts in other Microsoft 365 tenants.
We understand users don’t always have an additional screen when they want to add a work or school account in Authenticator (e.g., a user may be on the move with just their mobile device). We now support adding a new work or school account by directly signing into the Authenticator app without needing to scan a QR code from another screen.
Authenticator apps, such as Google Authenticator, Microsoft Authenticator, or Authy, are designed to support multiple accounts from different services or platforms. Each account within the Authenticator app is associated with a unique QR code or manual setup key when you set up two-factor authentication (2FA) for a specific service or platform.
Figure 2 Sign-in using Outlook Android app Figure 2 Sign-in using Outlook Android app . Note that if you already have Microsoft Authenticator configured on your phone, you can continue to use it to sign in. Support and Resources . To learn more about the new Outlook sign-in verification feature for Microsoft account and for support, click here.
Choose the ' Authenticator app ' option. On the screen where it tells you to install the MS Authenticator App there is a link ' I want to use a different authenticator app ', click that. Now it says ' In your app, add a new account. ', click the 'Next' button. Scan the QR code in Google Authenticator.
Here, I will be using Microsoft Authenticator. Select Microsoft Authenticator . Step 6. Click on Add . Step 7 . Download the Microsoft Authenticator App if you previously do not have it on your phone or tablet. Step 8. Next, after sorting out Step 7 click on Next . Step 9. On the Set up your account screen, click on Next . Step 10. Scan the ...