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A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
The Consumer Financial Protection Bureau (CFPB) is an independent agency of the United States government responsible for consumer protection in the financial sector.CFPB's jurisdiction includes banks, credit unions, securities firms, payday lenders, mortgage-servicing operations, foreclosure relief services, debt collectors, and other financial companies operating in the United States.
Consumer Reports. Consumer Reports ( CR ), formerly Consumers Union ( CU ), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy. [2] Founded in 1936, CR was created to serve as a source of information that consumers ...
Consumer complaints against big-bank junk fees are rising and federal regulations are in the works, including new rules to limit checking overdraft penalties and credit card late fees. President ...
February 15, 2024 at 3:34 AM. Automotive complaints topped the list of 10 types of consumer complaints received by the Iowa attorney general’s office last year. The office fielded 3,700 ...
The Wisconsin Department of Agriculture, Trade and Consumer Protection fielded over 10,000 consumer complaints in 2023, leading to settlements of over $3.3 million, according to a news release.
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