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  2. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Open Journal Systems - Wikipedia

    en.wikipedia.org/wiki/Open_Journal_Systems

    Open Journal Systems (OJS) was conceived to facilitate the development of open access, peer-reviewed publishing, providing the technical infrastructure for the presentation of journal articles along with an editorial-management workflow, including article submission, peer-review, and indexing. OJS relies upon individuals fulfilling different ...

  5. States fail to track abuses in foster care facilities ... - AOL

    www.aol.com/lifestyle/states-fail-track-abuses...

    June 26, 2024 at 10:04 AM. WASHINGTON (AP) —. Many states are failing to track how frequently children in foster care facilities are abused, sexually assaulted or improperly restrained, leaving ...

  6. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, [15] and also to satisfy both Customer and IT Provider objectives.

  7. AI will make coding skills more, not less, valuable—and it’s ...

    www.aol.com/finance/ai-coding-skills-more-not...

    AI’s ability to generate base code will free up tomorrow’s programmers—kids today—to better focus on creativity and problem-solving.

  8. What a McDonald's Big Mac Cost the Year You Were Born - AOL

    www.aol.com/mcdonalds-big-mac-cost-were...

    2000s. The Big Mac entered the 2000s with an average price of $2.24, according the The Economist's Big Mac Index. As the years progressed, the cost of this item steadily increased to $2.35 in ...

  9. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...