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Video Professor, Inc has been criticized for allegedly using deceptive and unethical sales practices regarding its television and internet advertisements offering a free trial of a CD-ROM for just the cost of shipping and handling – with terms stating that the customer will be billed amounts including $190 to $399.99 (depending on the version ...
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...