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When a player logs in and the account has @disabled.ea.com on it, the first thing you do is reset the password with the original email that was linked to the account. Often times what happens is when a player does this, they either reset the wrong one because they are guessing at what it is, or the system created a new EA account with that email.
If your EA account was hacked and your email changed, I recommend that you reach out to our live support team as soon as possible via the following link: For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help. They can help re-secure your account and update your ...
Your accounts can’t be linked because your Xbox account CosmicDox already linked to your EA Account for 27*****@anonymous.ea.com. An EA Account can only be linked to one Xbox account in its lifetime.
As you've noticed, The Sims 4 is now free to play and no longer supplies a code to redeem access for child accounts as of October 18th. We are currently devising a system for parents to grant this content to a child account in the absence of a product code. In the interim, parents who wish to grant a linked underaged account access to The Sims ...
This is a farce and EA needs to fix ASAP. I don't want to create a new EA account and lose access to my existing games, or have to keep switching between the two accounts. Not to mention if EA ever fixes the issue, I probably won't be able to re-link the Xbox account to my correct, currently existing EA account. Come on EA!
zue44hypkq3c. ★★★★★ Newbie. @EA_Aljo. When I follow the instructions, no matter what path I choose under the "account" tab, I am unable to create a case or get any contact information. As others in this thread, my underage child has an "*****@anonymous.ea.com" account associated with his Xbox user account. If you could take exact ...
Select Chat with us, fill out the webform, and we’ll take it from there. To help us recover your account as quickly as possible have this info ready: the original email address on your EA Account. any usernames that are tied to your EA Account, like your EA ID, Xbox Live gamertag, or PlayStation™Network Online ID.
You can create a new case here and select Game Support > EA account > I want to update my EA Account information or I need help logging in to my EA Account which will let you get in touch with the support team so they can take a look. View in thread. #2. July. Options.
In most cases, this issue is related to local network settings or your internet service provider (ISP). To resolve the issue, you can follow the troubleshooting steps below: EC:10000 "Something went wrong - There is a problem with your account". EC:10500 "Something went wrong - Due to the effects of a particularly stubborn issue, you will need ...
Hey @itsmeanix, If this is continually logging into your friend's EA Account, that means it was linked to that specific account the first time an EA game was launched from that Xbox account. The only way to change this would be to unlink your Xbox account from his EA Account, which will need to be done by the owner of the EA Account.